Orders ship within 2-10 days from purchase date. All purchases are final. Exchanges and credits are accepted until 10 days after item is received. Customers must contact email@example.com for an Exchange or Credit Authorization number prior to return. Sale or discounted items, or custom/altered/personalized items are non returnable/eligible for exchange. In the event of an exchange/credit, the customer is responsible for all shipping costs involved in the returning of the item. Original or additional shipping costs paid by customer will not be refunded. Duties for items paid on international shipments are non-refundable. Item must be sent back unworn and in its original packaging and with receipt of purchase. Items sent without original packaging will be subject to a restocking fee. Items returned/exchanged without prior notification will not be accepted and be returned to sender.
All shipping times are estimates. All domestic orders are shipped first class via USPS with delivery confirmation tracking and insurance. International orders are shipped USPS first class. For shipping upgrades please contact us via email prior to your purchase and wait for the confirmation code reply. For orders made outside of the Continental United States, USPS estimates international deliveries to take between 6 and 10 business days. However, due to Customs, our shoppe can not guarantee how long it will take for international orders to arrive at their destination. If any delays should occur in internationally shipped orders, please contact your local Customs office. We are not responsible for any customs and duties taxes or charges.We will not refund should any purchase become lost in transit. We are unable to refund or replace any stolen or unretrieved packages; nor any unreceived packages due to an incorrect or an incomplete shipping address. Undeliverable purchases returned to us due to an incorrect shipping address will be reissued if and when they are received back at Apud Deum Jewelry.